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AI Automation

Messaging Prototype

AI Receptionist

A messaging-based AI workflow for handling customer inquiries, collecting lead details, qualifying requests, scheduling appointments, and updating connected business tools.

n8nLLM (Groq/OpenAI compatible)WhatsApp Business APIGoogle SheetsGoogle CalendarGmail APIREST APIs
Connected AIReception Workflow
Messaging
Calendar
Business Data
Human Handoff

Problem / Solution

A Connected Response and Booking Workflow

01 / Problem

Inquiries arrive while teams are busy.

Service businesses can miss or delay responses when inquiries arrive outside business hours or during busy periods. Manual qualification and booking add more handoffs.

02 / Solution

One workflow carries the request forward.

The prototype manages messaging conversations, gathers booking details, applies qualification rules, coordinates scheduling, and passes information to connected business tools or a person.

How It Works

From Inquiry to the Next Action

Each step passes structured context forward, with a clear path to connected tools or human review.

  1. 01

    Inquiry

  2. 02

    Understand Intent

  3. 03

    Collect Details

  4. 04

    Qualify

  5. 05

    Check Availability

  6. 06

    Book

  7. 07

    Update Systems / Human Handoff

Key Capabilities

What the Prototype Connects

  • Conversation Handling

    Interpret messaging inquiries and keep the interaction focused on the next useful step.

  • Messaging Automation

    Receive and respond to customer inquiries through the configured messaging workflow.

  • Appointment Scheduling

    Collect booking details and coordinate availability with Google Calendar.

  • Lead Qualification

    Gather required details and apply defined qualification rules before routing the lead.

  • Business System Integration

    Update connected tools such as Google Sheets through APIs and workflow actions.

  • Follow-Up Automation

    Coordinate configured follow-up messages and email actions after an inquiry.

  • Workflow Orchestration

    Connect conversation, qualification, booking, and system-update steps in n8n.

  • Workflow Notifications

    Notify the team when a workflow reaches a configured handoff or exception point.

Prototype Scope

Messaging Workflow, Clearly Scoped

The current prototype demonstrates messaging-based inquiry handling, qualification, booking, follow-up, and connected business workflows. Voice and phone handling are not part of this prototype.

Intended Use

A reusable starting point for service-based and appointment-driven businesses, including clinics, salons, consultants, and similar teams.

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